All orders from Campea.com are processed between 9 a.m. and 4:30 p.m. (EST), Monday through Friday.
Please allow 1-2 business days for your order to be processed. Customization work (embroidery, logos, numbering) will require an additional 5-10 business days. Please allow for a production time of 21-28 days for custom patches.
Once an order has been processed we are not able to add or change the order, shipping options, address, etc. We will notify you by email when your order has shipped; you will be provided with a tracking number at that time.
We have a variety of shipping options available online; (depending on your purchase parameters):
Standard (Ground) Shipping and Handling (1-4 Business Days- Canada Only - for non-decorated items):
- Orders between $0 - $49 qualify for a $10 flat fee shipping
- Orders between $50 - $99 qualify for a $5 flat fee shipping rate
- Orders over $99 qualify for Free Shipping
- Does not apply for large Team/Club/Association on-line orders or to oversized items.
- Some restrictions may apply.
Express Shipping and Handling (1-2 Business Days- Canada Only):
- Shipping charges will be calculated at the time of checkout and are based on size and weight of the products ordered.
- Please note that all rates quoted on the website are from Fedex – however, Campea will use most efficient and price effect courier service (FedEx, Purolator, etc for the territory to which goods are being shipped).
Please contact us for more information on the shipping costs your team/club orders.
Please be advised that most couriers may require a signature upon delivery (If the order is being shipped to an apartment or to an office building, the carrier may not leave the package at the door, and will require you to sign for your package).
We also offer a pick-up option. If you choose the "Pick Up at Campea Warehouse" option, please be advised that you will receive a confirmation for pick up when the order is packed and ready. Please remember to bring your receipt with you when you pick up your order.
Please don't hesitate to email us info/at/campea.com or call Toll Free 1-800-361-1145
We are here to assist you Monday - Friday, 8:30 a.m. - 5:00 p.m. EST.
** Shipping cannot be refunded for the purchase
** The buyer assumes cost of shipping and any other fees that may occur as a result of shipping unless there was an error that was Campea’s responsibility.